Delivery

Delivery costs are charged at a standard rate, based on weight. We charge the least amount of shipping possible whilst also covering our costs. 

Delivery costs by weight 


Item weights (KGs)

Delivery cost

0 - 0.99

£3.50

1.00 - 1.99

£4.50

2.00 - 4.99

£6.50

5.00+

£8.50

 

Other delivery details 

Delivery is free for orders over £75. A signature on delivery will be required for orders of £75 or more. We include free insurance for all orders and will replace orders which have been damaged or lost. Please be aware that if we use a signed for delivery service there needs to be someone at the delivery address to receive the package - if not it will be delivered to a neighbour or kept at the local sorting office for collection.

Orders are picked, packed and dispatched on Monday, Wednesday and Friday at our warehouse in Bristol, UK. Orders must be placed before 12pm on those days to ensure they're included in those runs

Delivery times vary depending on location but we expect most orders to reach you within 3-10 working days.

We do not dispatch items on bank holidays, these will be dispatched on the next business day.

International delivery 

We do not currently offer international delivery but we are working on a solution for this. We do have a sister site in Australia which covers the Southern Hemisphere - theecoshop-au.com.